WEBSITE TERMS & CONDITIONS

Welcome to our website terms and conditions for use. These terms and conditions apply to this website www.artbyjanice.co.uk  which includes artwork by Janice Daughters and Scruffo Bear Designs by Janice Daughters. If you continue to use this website for browsing and/or placing an order you are agreeing to comply with and be bound by the following terms and conditions of use. If you disagree with any part of these terms and conditions, please do not use our website.

The website www.artbyjanice.co.uk is operated by Janice Daughters, Artist and Illustrator and is linked and includes www.scruffobear.co.uk  and www.janicedaughters.co.uk

Our contact details are as follows

Janice Daughters, Artist and Illustrator, Meadow Barn, Craken House Farm, Leyburn, North Yorkshire. DL8 5HF. Email: sales@artbyjanice.co.uk

The terms ‘us’,’we’ or ‘our’ refers to the owner of the website, Janice Daughters. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use: Intellectual Property (Ownership of rights)

Unless otherwise stated, copyright and other intellectual property rights within this website, including without limitation, artwork, designs, photographs and graphical images are owned by us or our licensors.

Copying of this website, or our other websites associated with it, or their contents, other than for your own personal non-commercial use, is prohibited without our prior consent. You are prohibited from modifying, deleting, distributing or posting anything on this website for any purpose.

Disclaimer

While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice.

Service Access

We will not be liable if for any reason this website is unavailable at any time or any period but will endeavour to ensure that this website is normally available 24 hours a day. Access to this website may be temporarily suspended in the case of maintenance or repair, system failure or reasons beyond our control without prior notice

Cookies

A ‘cookie’ is a small piece of data that is sent to your web browser from a web server and stored on your computer’s hard drive.

Art by Janice uses cookies to keep track of the items in your shopping basket. Without cookies enabled you will not be able to add products to the shopping basket or make a purchase. If you choose to remember your delivery details at the checkout we will use cookies to do this. To disable cookies please consult you browser help files.

You can find out more about managing your prvacy on these sites  http://www.google.co.uk/goodtoknow/manage-data/  http://www.mozilla.org/en-US/privacy/  http://privacy.microsoft.com/en-gb/default.mspx

Art by Janice also uses Google Analytics to collect statistics about how the website is being used. You can read about Google’s privacy policy here http://www.google.co.uk/intl/en/policies/privacy/ 

You can opt out of your statistic collection using Google’s Analytics Opt-Out Brower Add on  https://tools.google.com/dlpage/gaoptout

The information we gather from your registration will enable us to provide you access to all parts of our website and to supply goods and services you have requested. It will also enable us to bill you and contact you concerning your orders. We may also use the information collected to customise the website and provide a better service.

 

Ordering Goods.

To make a purchase, through this website, you are required to register. When you register, you will be required to provide information about yourself and your company, including, but not limited to, your name, address, telephone number and email address, which is true, accurate, current and complete in all respects. Should any of your registration details change in the future you are required to inform us by amending your online account details immediately. We may change registration details without prior warning.

We require you to create a password on registering. Responsibility for the security of any passwords issued or created rest with you and if you suspect that someone else knows you password, you should contact us immediately. We reserve the right to terminate your access to the site and we may cancel or suspend your registration immediately at our reasonable discretion without prior notice if you breach any of your obligations under these terms and conditions.

Every care has been taken to ensure that the details, descriptions and prices on this website are correct at time of publishing. All prices exclude delivery charges. VAT is charged at the current rate. The total cost of your order is the price of the products plus delivery charge and VAT where applicable.

Colour representation varies on different monitors and therefore cannot be a guarantee of the actual colour on goods that you receive.

You are able to correct errors on your order up to the point at which you click ‘Confirm Order’

Should you require any information about your order then please contact us at sales@artbyjanice.co.uk or mail@janicedaughters.co.uk quoting any order reference given.

Once we accept your submitted Order for goods on this website there will be a legally binding contract between you and us.

All items are subject to availability. We will inform you as soon as possible if goods are not available or if there is a delay in dispatch of your goods ordered. On receipt of your Order you should inspect the goods and check that everything specified is included. You will be deemed to have accepted the Order unless you notify us upon receipt that there is a problem or you cancel your Order in acceptance with your cancellation rights and/or you return the goods in accordance with our returns policy. If you fail to take such action we are not obliged to accept any rejection by you of the goods at a later date.  For further details of how to return goods please see our returns policy and procedure.

Returns Policy

You may return goods for any reason within 7 days of receipt for a full refund or exchange (excluding postage and packing). The cost of returning goods shall be borne by you. The returned goods must be unused and in their original packing. Please wrap and return in the same packaging in which you received it. Please note we cannot offer returns on items that have been listed and which have been purchased at a ‘Sale’ price.

Guidelines for Returns. Please contact us by email at sales@artbyjanice.co.uk   and let us know what you would like to return and supply the following information: Name, Address, Contact details. Product code(s) of goods being returned and the reason for return.

Your statutory rights are not affected. If you wish to cancel your Order before despatch please contact us.

Privacy and Security

We are committed to ensuring that your privacy is protected.

The information we collect from you is used to provide you with a better service.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may contact you with any promotional emails about new products, special offers or other information which we think might be of interest unless you tell us you do not wish this to happen.

If you believe that any information we are holding about you is incorrect or incomplete, please write or email to us as soon as possible. We will correct any information found to be incorrect.

Links to other websites

Links to third party websites are provided for your interest and convenience. We have not reviewed all of these third party websites and once you have used these links to leave our website, we do not have any control or are responsible for these websites or their content or availability. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. Therefore, we strongly advise you to read the entire terms and conditions and privacy policy of any site that you visit as a result of following a link that is posted on our site.

Contact us

If you have any questions about this agreement, please contact us at sales@artbyjanice.co.uk